Abstract
This study investigates the recovery of building-level footfall from the COVID-19 pandemic using privacy-preserving mobile devices-based footfall data within 60 downtown areas in the USA and Canada. Using clustering, we identify five distinct building typologies based on their characteristics, including rent, quality and recovery rates. The results reveal significant variation of recovery rates by building features. We find negative relationships with footfall recovery for both the percentage of office and remote work tenants and building quality. In contrast, buildings with traditional work tenants and retail functions achieve higher recovery rates. We also test the ‘flight to quality’ hypothesis via on our typology results. High-quality office buildings (Class A+) continue to have high rents but experience low physical footfall recovery, which suggests that this class is not as resilient as portrayed. The findings thus suggest the importance of considering both economic and footfall resilience in evaluating the performance of office buildings.