Bio
My name is Jody Grace, and I am a graduate of Oliver Springs High School. I bring 20 years of diverse experience in the medical field, and office management. Having held various roles, including certified Phlebotomist, Lab Technician, and Ophthalmic Technician Assistant. I currently serve as an Administrative Assistant in the Energy Science and Technology Directorate at 91°µÍø (ORNL), where I provide comprehensive administrative support.
Outside of work, I enjoy spending time with my daughter, Addison, and our two dogs.
Professional Experience
I am passionate about collaboration and enjoy working with my colleagues to tackle challenges and streamline processes. With a strong focus on organization and efficiency, I am committed to ensuring smooth operations in a fast-paced environment. Skilled in managing high-volume medical office environments, handling administrative tasks, and ensuring smooth operations in fast-paced settings. Proficient in coordinating meetings, managing calendars, processing travel and reimbursement requests, and maintaining confidentiality, and providing exceptional customer service. Known for adaptability, excellent communication skills, and a positive attitude. Demonstrated ability to effectively support both individual leaders and large teams, contributing to organizational efficiency and success. A growing professional who performs management and office tasks, such as scheduling appointments, managing multiple calendars, bookkeeping, or planning office events. Helping with onboarding new employees or students for internships, ordering supplies, and continuing to help bridge the gaps in communication within our team and affiliates. I am grateful for the opportunity to learn, grow, and contribute to the team at ORNL!
Education
Roane State Community College, Knoxville, TN
Certification in Phlebotomy (2010)
Oliver Springs High School, Oliver Springs, TN
High School Diploma (2002)
Professional Service
Organized and adaptable administrative assistant with many years of experience working in various office environments. My attention to detail and excellent time management skills mean that every task is completed efficiently and to the highest possible standard. I am dedicated to contributing positively to the success of any team.